Raghad Younis

Hi, i have been trying to reach the property but non of the phone numbers are reached. i need help with my booking please

Ive just lost a family member in an accident i tried to cancel or change dates its not allowed. but this is really an emergency and i really cant make it. i would appreciate understanding and help kindly please🥹

From Booking.com: This guest wants to modify their booking. Because of the way this request was sent, please respond via the extranet. Note: Replies sent through any other channel will not be recorded. "Family or personal emergency I have just lost a family member in an accident, i cannot attend the booking. Im so sorry i would appreciate the help please 🙏."

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any updates?

Hello, is there any updates or anything we can do?