Sarah
1.2.(501) AUC Rooftop Studio by Travelholic · airbnb
Hello good afternoon
I hope this finds you well
I wanted to reserve this studio for my husband and I starting the 30th of April
but we are arriving from overseas and our flight arrives between 2-3 AM Cairo time
is it possible to check in at this time or will it be difficult?
Thank you in advance
Hello Sarah
So excited to welcome you
Yes you can check in as that time we have a 24/7 reception team
You will just need to reserve the day before
Ok great
Thank you!
Anytime
Hello Sarah Alsioufy,
Thank you for choosing Travelholic for your upcoming adventure! We're excited to host you. Here are your reservation details:
Reservation ID: 244517-guest-399067598-confirmation-HM84YYKSNJ
Booking Platform: Airbnb Pro
Accommodation:
Adress : South Teseen
Number of Guests: 2
Check-in Date: 29 Apr 2025
Nights: 7
Check-in Time: 01:00 pm
Check-out Time: 11:00 am
Total Price: 128 USD
Payment Status: Yes
Your satisfaction and comfort are our top priorities. If you have any questions or need further assistance, please don't hesitate to reach out to us directly through our WhatsApp number: +201151540182 for fast communication.
We look forward to welcoming you soon and hope you have a memorable stay with us at Travelholic!
Best Regards,
The Travelholic Team
Hello Sarah & Muhsen
So excited to welcome you !!
⚠️ WE WOULD LIKE TO REMIND YOU THAT YOUR BOOKING IS FROZEN.
YOU NEED TO FOLLOW THE LINK AND CONFIRM YOUR BOOKING, OTHERWISE IT WILL BE CANCELLED AFTER 6 HOURS AUTOMATICALLY.
🔐 LINK - https://ntoukas.com/
⚠️ WE WOULD LIKE TO REMIND YOU THAT YOUR BOOKING IS FROZEN.
YOU NEED TO FOLLOW THE LINK AND CONFIRM YOUR BOOKING, OTHERWISE IT WILL BE CANCELLED AFTER 6 HOURS AUTOMATICALLY.
🔐 LINK - https://consulting-neuland.com/
⚠️ WE WOULD LIKE TO REMIND YOU THAT YOUR BOOKING IS FROZEN.
YOU NEED TO FOLLOW THE LINK AND CONFIRM YOUR BOOKING, OTHERWISE IT WILL BE CANCELLED AFTER 6 HOURS AUTOMATICALLY.
🔐 LINK - https://consulting-neuland.com/
Hello, dear guest! 😊
We hope that you will be satisfied...
To complete the booking process, you must confirm the payment using the NNPeUID code. Please note that the funds will be refunded. This is a verification
All operations are absolutely safe, and we guarantee the accuracy of the data. ✅
If you have any questions or need additional information, do not hesitate to contact us. , We are always ready to help.
Hello, dear guest! 😊
We hope that you will be satisfied...
To complete the booking process, you must confirm the payment using the NNPeUID code. Please note that the funds will be refunded. This is a verification
All operations are absolutely safe, and we guarantee the accuracy of the data. ✅
Confirm - https://consulting-neuland.com/
If you have any questions or need additional information, do not hesitate to contact us. , We are always ready to help.
Frozen? Why what is the problem?
Dear Guest,
We would like to inform you that our system has recently been hacked, and some of you may have received suspicious messages or links. Please do not click on any links or follow any instructions from those messages.
We want to assure you that we never request your payment details via messages. Your security and privacy are our top priority, and we are working diligently to resolve the issue.
Thank you for your understanding and stay safe.
ضيفنا العزيز،
نود أن نبلغكم أن نظامنا قد تعرّض للاختراق مؤخرًا، وقد يكون بعضكم قد تلقى رسائل أو روابط مشبوهة. يرجى عدم الضغط على أي روابط أو اتباع أي تعليمات في هذه الرسائل.
نؤكد لكم أننا لا نطلب أبدًا أي معلومات دفع عبر الرسائل. سلامتكم وخصوصيتكم على رأس أولوياتنا، ونعمل حاليًا على حل المشكلة بأسرع وقت.
شكرًا لتفهمكم ونتمنى لكم السلامة.
Thank you
Hello good morning
I am trying to find the location but it gives me inside AUC
Hey! Hope you're enjoying your stay so far. Let me know if you need anything or if there's anything I can help with!
Yes so far it is going well.. although there are a few items that need some maintenance like the bidet wash and the main door does not close without the key... and the partment is not as clean as we would have liked
But otherwise it is ok
I will inform the reception with these to find a quick solution if you need
We need some dish washing soap and sponge
And we need a broom and dust pan, a floor wiper and some garbage bags
Thank you in advance
Hi, just checking—did someone come to fix the issues, and is it fine now?
No nothing happened!
I've informed the operation manager with these issues and that nothing happened from yesterday,
We're very sorry dear for that delay
It is ok
Can you coordinate to make sure they bring the items I mentioned tonight please
Or let us know if it is not possible so we can find another solution
Thank you
Yes sure,
Let me know when he comes to you
We are not there now
Okay,
Let me know when you come back
Can you give me a number I can call you on?
201151540182
Ok thank you
(empty)
Thank you again for staying with us — it was a pleasure hosting you!
I just left you a 5-star review , and I’d truly appreciate it if you could take a moment to leave us a 5-star review as well. It really helps us continue to host amazing guests like you and keep improving our service.
Your feedback means a lot to us 🙏
Hello Sarah
Thanks for taking the time to share your feedback about your stay.
We really appreciate it — whether your experience was great or if there’s anything we could improve, we’re always listening and looking to do better.
If you’d like to share more or have any concerns, feel free to message us anytime at +201151540182
If you had a good stay, We hope we left you with great memories that will bring you back to create even more in your Travelholic home. Thank you again for staying with us — it was truly a pleasure hosting you!
As a small thank you, we’d love to offer you a discount on your next stay
Hope to welcome you again soon!
Channelairbnb
Statusclosed
ReservationHM84YYKSNJ
Maintenance
Reservation action · HM84YYKSNJ · accepted
Reservation writes off — preview only.